Our founder’s words that are invoked at every company event, and the reminder of why we’re here.
In October of 1988, The Impact Group was formed as a general agency. Within two years, we were offering the earliest versions of F&I presentation software to dealers nationally. F&I was at the end of its formative stage and the days of the "wild west” were over. The business was in a real, evolutionary need of structure, consistency, transparency, and accountability. Impact was hired by dealers to restructure their variable operations on a performance basis, without desking deals or making customer F&I presentations ourselves. If our coaching was effective and the dealer’s profits improved, we got paid. Technology played the central role.
What informed that 1988 moment was the experience of making of thousands of retail F&I presentations as a producer and a director, training dealers as a Pat Ryan District Manager in a metro market, and supporting a 100-dealer Toyota distributor in the Mid-Atlantic. Operating in the F&I world from all those varying perspectives breathed soul into the technology. Truly understanding the complexity and difficulty of the F&I position drives you to want to make things easier for today's F&I professionals. That’s our promise and our guiding principle. In fulfilling that obligation, we built the kind of company we all wanted to work for.
Our record speaks for itself—as one of the earliest developers of interactive and cloud-oriented F&I solutions, our software design skills match our industry expertise.
We’ll do the heavy lifting—our tried and proven configuration processes get you up and running quickly, with minimal legwork required on your part.
Take advantage of flexible training with practical application in mind. Delivered on your schedule by automotive professionals who understand your reality.
Our team of in-house support analysts are responsive and thorough, and in tune with the realities of your day-to-day operations.
We’re so confident in our ability to perform that our agreements are entirely month-to-month. Enjoy superior value without the demand of a long-term contract.
There’s no need to disturb the quality or flow of your presentation just because a customer can’t be in your dealership. Our remote solutions are thoughtfully engineered for ease and flexibility.